Refund policy

Return and Refund Policy
Thank you for shopping with us. We want you to be happy with your purchase. However, if you are not completely satisfied, you may be eligible for a return or refund depending on the product.

Product-Specific Return Policy
Each product may have different return and refund eligibility. Please refer to the product description for specific details. Some products are non-refundable.

Return Shipping Costs
Customers are responsible for paying all return shipping costs, including the cost of shipping the item back to us.

Condition of Returned Products
Returned items must be in their original condition, unused, and in the original packaging. If the returned product or its packaging is damaged or shows signs of use that reduce its value, we reserve the right to refuse a refund.

How to Initiate a Return
To start a return, please contact our customer service team with your order number and reason for return. We will provide instructions on how to proceed.

Refund Processing
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-14 business days, using the original payment method.

Exceptions
Final sale, personalized, and certain hygiene products may not be eligible for returns or refunds. Please check each product’s description for these details.